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Delete your account

Sorry Scroll for iPhone and Android, by Satak Technologies.

Short version: an account is optional. If you made one, you can delete it and its data in the app in a few seconds, or ask us by email.

In the app

Open Sorry Scroll, tap Settings (the gear on the home screen), then Delete account. Type DELETE and confirm. Your account and its backup are deleted straight away and the app starts over.

By email

If you no longer have the app, email from the address you signed in with and ask us to delete your account. We will delete it and confirm within 30 days.

Delete some data, keep your account

To remove only your progress backup (or anything else we hold) without deleting your account, email from your sign-in address and say what to delete. We will do it and confirm within 30 days. Data on your phone can be cleared any time with Delete all data in Settings when you are not signed in, or by clearing the app's storage.

What is deleted

Your sign-in account (Apple or Google) and its user ID, and your progress backup: your goal, the languages you picked, and your progress. Everything stored on your phone (blocked apps, receipts, word history) is removed when you delete the account in the app, use Delete all data in Settings, or uninstall the app.

What is kept

Server backups are purged within 30 days. Usage analytics carry a random install ID, not your account, and Google keeps them for at most 14 months. Purchase records stay with Apple, Google Play and RevenueCat for billing and tax; ask us by email to have the RevenueCat record removed. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play subscriptions.

See the Privacy Policy for everything else.